Why this site?

We can wax poetic about how it seems like the world is full of junk, how everything falls apart just after the warranty is up, and how the barrier to entry for understanding repairs is higher than ever. It even seems “just buy a new one” has become a byword of consumer products. Now while these things may, or may not actually be true, I have always had a knack for and enjoyed a good repair.

And it’s really that simple! I have fun repairing stuff and a passion for helping people get their money’s worth out of equipment, regardless of whether things are less repairable now than they were years ago.

So enter this site, a place where myself and other qualified individuals can help you repair the things in your world. Our goal is to provide high quality diagnostic, repair, and product information to more people than I as a single person can reach while still offering a personal connection so you can feel confident tackling your mechanical problems head-on! Regardless of whether that’s in your own garage or in the waiting room of a more “professional” shop.

We are currently operating as a free service, just as I have personally for years. This site is simply serving to grow my efforts to help you Repair your World.

--Austin

Get Help

Whether you are curious about the legitimacy of an item on a quote for a repair or service and would like it evaluated to see if you are being taken to the cleaners using our Quick Quote Question program or just need some technical assistance to get you back up and running with our Engineered Diagnosis, click the link below! You'll be directed to a page where you can submit a ticket to have your problem reviewed and solved by our team!

Additionally, you can check out our People tab to learn about our teams members. If there is someone that floats your boat particularly well, you can request that they be the one to answer your question.

Have a Chat: If things would be better explained over the phone or you just need to pick one of our engineers brains, you can also schedule a call using the link below. You may request a service appointment if you have been pre-approved to do so.

Join the Engineering Team

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This site is powered by volunteer engineers, and we'd love to have you join our quest to help repair instead of replace! Rev-up your experience with complex problem solving and customer relations by offering to help others with your knowledge from the comfort of your own desk. When you click the link below, indicate that you would like to join the team under the "help topic" drop down.